Terms of Service

By using this website or engaging Bright Glassware for glass packaging manufacturing, design, customization, or related services, you confirm that you are authorized to act on behalf of your company and agree to comply with these Terms, our Privacy Policy, and any additional terms referenced in a quotation, sample confirmation, or purchase agreement.

We reserve the right to update or modify these Terms at any time. Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.

Our website provides information about our glass packaging solutions, customization capabilities, and B2B services for brands, importers, wholesalers, distributors, and OEM/ODM factories. You agree to use this website only for lawful business purposes related to product inquiry, sourcing, and communication with our team.

You may not use our website or services to:

• Submit false, misleading, or fraudulent inquiry or order information.
• Attempt to interfere with the security or proper functioning of our website.
• Reproduce, resell, or redistribute our website content without written permission.
• Use our design concepts, molds, or product renderings for purposes unrelated to a confirmed project with us.

All website content, including text, graphics, logos, product photography, layout, and design, is the property of Shenzhen Bright Glassware Co., Ltd. and is protected by applicable intellectual property laws. Standard product designs, catalog images, and mold drawings developed by Bright Glassware remain our property unless otherwise agreed in a written custom mold or exclusivity agreement.

Custom molds, decorations, or packaging designs developed exclusively for a client under a signed development agreement will follow the ownership and exclusivity terms specified in that agreement. Any customer-provided artwork, logos, or brand assets remain the property of the customer and are used solely for the purpose of fulfilling the agreed order.

Product specifications, capacities, colors, and finishes displayed on our website are representative and may vary slightly due to manufacturing processes inherent to glass production. Final specifications, quantities, pricing, and lead times are confirmed through a written quotation or sales agreement.

Orders typically follow our project workflow: inquiry review, product recommendation, specification confirmation, quotation, sample approval, mass production, quality inspection, and export packing. Sample approval is required before mass production unless otherwise agreed. Minimum order quantities, payment terms, and delivery schedules will be stated in the applicable order confirmation.

Bright Glassware reserves the right to decline, modify, or cancel an order due to material shortages, mold development constraints, incomplete specifications, or non-compliance with payment terms, with reasonable notice provided to the customer.

Bright Glassware provides its website and services on an "as is" and "as available" basis. While we strive for accuracy in product information, imagery, and specifications, we do not guarantee that all content is free of errors or omissions.

To the fullest extent permitted by law, Bright Glassware shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, delays in production or shipping caused by factors beyond our reasonable control, or third-party logistics and customs processes. Our total liability for any claim related to a specific order shall not exceed the value of that order.

Quality issues must be reported within the timeframe specified in the applicable sales agreement or inspection report to allow for verification and resolution.

These Terms are governed by and construed in accordance with the laws of the People's Republic of China, without regard to conflict-of-law principles. Any dispute arising from these Terms or from a business relationship with Bright Glassware shall first be addressed through good-faith negotiation between the parties.

If a dispute cannot be resolved through negotiation, it shall be submitted to a court or arbitration body of competent jurisdiction in Shenzhen, Guangdong, China, unless otherwise agreed in writing in a specific sales or development contract.